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Autotask Case Study

April 27, 2020

For over 25 years Cytrack Intelligence Systems has been thought leaders in telephony integration and omni-channel contact centre technology. Cytrack […]


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Help Your Business Thrive During These Volatile Times

March 18, 2020

Economic stability for your business during these uncertain times… Without a doubt, it’s been a rough start to 2020… First, […]


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Could ALL your staff work from home for the next 8 WEEKS…?

February 25, 2020

Now is the time for companies to ‘travel proof’ their customer-facing team… While remote working is nothing new — many […]


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Most businesses ignore this critical moment of customer engagement for months—perhaps even years…

July 2, 2019

Training staff how to speak with customers is a major factor in customer experience... In a recent post on how […]


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How any phone system can explode company growth in just TWENTY seconds…

June 17, 2019

Strength and growth come only through continuous effort and struggle. – Napoleon Hill Most organisations are constantly aiming to gain […]


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“Out” is the new “In” — how clever businesses are “re-purposing” outbound telemarketing solutions much to the delight of their customers

June 6, 2019

Discover how "old-school" outbound telemarketing technologies can foster customer loyalty and happiness... How to make your customers LOVE you—by calling […]


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