NEOS Wins Platinum Life Insurer of the Year
March 28, 2023
It’s always a pleasure to receive emails like this from our customers… NEOS has recently been recognised at the 2022 […]
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Press Release – CyTrack.io acquires CTI Solutions
December 15, 2022
The acquisition of CTI Solutions provides our clients and partners with a combined very experienced team with advanced certified skillsets […]
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Home Affairs’ critical infrastructure governance challenges and Risk Management within the broader IT industry
June 28, 2022
When COVID reached the shores of Australia and lockdowns descended upon our business communities, maintaining communications was essential. From an […]
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Cytrack – ANZ Avaya Cloud Office Integrator of the Year
May 30, 2022
Congratulations to Cytrack on being selected as the ‘ANZ Avaya Cloud Office Integrator of the Year, 2021’. “The Avaya and […]
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How to improve CX in transportation with a cloud-based contact centre
November 23, 2021
The transportation industry is highly competitive and customer experience (CX) can be your differentiator. Given the tight financial margins, it […]
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4 reasons that your telecoms contact centre isn’t working for you
The global telecom market is forecast to grow from $2.7tn in 2021 to $3.4tn in 2025, driven by the continued […]
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