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Microsoft Azure

Security and privacy begin with the way data is handled, stored and protected. Cytrack cloud services are hosted in Microsoft Azure and provide the highest level of stringent specifications for securing customer data and information and ensuring customer privacy. Reduce costs and complexity with our highly secure cloud foundation managed by Microsoft including multilayered, built-in security controls and unique threat intelligence from Azure that helps identify and protect against rapidly evolving threats, as well as continuous protection with deeper insights from Microsoft Defender for Cloud.

Take advantage of multi-layered security provided by Microsoft across physical datacenters, infrastructure, and operations in Azure. Gain from the state-of-art security delivered in Azure data centers globally. Rely on a cloud that is built with customized hardware, has security controls integrated into the hardware and firmware components, and added protections against threats such as DDoS. Benefit from a team of more than 3,500 global cybersecurity experts that work together to help safeguard your business assets and data in Azure.

Get cloud compliance with the broadest set of offerings

Take advantage of Microsoft Azure’s more than 90 compliance certifications, including over 50 specific to global regions and countries, such as the US, the European Union, Germany, Japan, the United Kingdom, India, and China. And, get more than 35 compliance offerings specific to the needs of key industries, including health, government, finance, education, manufacturing, and media. Your emerging compliance needs are covered, too: Microsoft engages globally with governments, regulators, standards bodies, and non-governmental organizations.

Explore Azure compliance offerings in the Azure Compliance Hub.

Cytrack - confidence from third-party certification

  • ISO 9001:2015 – Quality Management Systems - certified for Software development, consultancy, deployment, training & support of applications for telecommunications & contact centre solutions
  • ISO 31000:2018 – Risk Management - compliant
  • ISO 37301:2021 – Compliance Management – compliant with accreditation in process
  • ISO 27001:2013 – IT Security – compliant with accreditation in process
  • Data-in-motion encryption with Session Initiation Protocol (SIP) over Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP)
  • One of the first cloud contact centre solutions to comply with GDPR
  • Independently audited annually for Quality Management Systems & IT Security