Business Communication Transformation

In an always connected world, customer expectations have never been higher.

Cytrack revolutionsises relationships and customer experiences through cloud telephony, contact centre, social engagement and AI solutions.

We amplify what you do well, using digital technology to build differentiation and resilience.

Provide seamless retail experiences that your customers love

Inspire extraordinary customer engagement across the entire financial journey

Provide exceptional patient support across the wellness journey

Provide logistics & transport experiences that your customers love

Provide IT & Telecoms experiences that your customers love

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Transition To The Cloud

design your perfect solution

That works the way you do

Consultancy

Find out how to get our free consultancy services to design the best customer experience solution for your business.

Customisation

Use our customisation services to meet your unique business requirements and processes.

Systems Integration

Our technical services and powerful APIs enable the delivery of efficient business processes and unified customer experiences.

Professional Services

Cytrack Professional Services bring the specialists to the product, from deployment & training services, to after sales support and moves adds and changes our team is available to your business 24/7.

Cloud Services

Transform your business – Evolve CX Solutions suite is an affordable subscription-based Contact Centre as a Service allowing you to instantly transform your business, simplify your infrastructure and boost your customer experience to new levels.

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Our customers are big and small, from all industries and have many different needs…

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How can we help?

What type of business are you ?

Small Medium Business

Our Evolve CX Solutions suite is modular and will grow with you. Our products are platform-agnostic so will work now and give you choices for the future as your needs and technology bases change. For 3 users and up...

Corporate / Enterprise

Our solution suite is flexible and platform agnostic, making it easier for large organisations to reap the benefits of improved customer experience. Join our community of well-known corporate names and deliver a better experience for your clients.

Government

Our platform-agnostic products mean easier deployment across departments. Internal governance, published mandates, technology partnerships and established platforms are key factors for our Government clients and we have you covered on all bases.

Reseller / Distributor / OEM Partners

Channel-focussed since 1995 we are the appointed solution for leading global telephony brands, OEMs and local resellers and partners from both telephony and IT channels. Discover how we can help you...

3rd Party Applications

We welcome 3rd party application providers who wish to integrate with our products and services. Systems integration and engineering customisation is our thing. Find out more about our powerful APIs...

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