CX & Contact Centre
Omnichannel engagement. Voice and digital, unified in one platform.
Customer conversations · Compliance · Intelligence · Trusted by healthcare, government, and financial services organisations
Cytrack delivers the software behind better customer conversations and service outcomes — omnichannel engagement, compliance-grade recording, and analytics — powered by AI at every layer. Built for contact centres, service teams, and organisations where compliance is non-negotiable.
Omnichannel engagement. Voice and digital, unified in one platform.
Voice recording, QA, compliance-grade capture, AI insights, and quality scoring.
Performance intelligence, dashboards, reporting, AI extensions, CSAT, and trend visibility.
The control layer AI needs
Connect with the platforms you trust
Following our review of the recently reported PHP vulnerability, we confirm that software applications developed by Cytrack are not affected by this vulnerability.
Cytrack-developed web applications use Microsoft .NET and Node.js. PHP is not part of their technology stack. Our review of these applications, including their bundled third-party components and dependencies, confirmed that they neither require nor install PHP.
This statement applies exclusively to software developed by Cytrack. It does not cover third-party applications, vendor products or services that Cytrack may resell, supply, integrate with or support. The security status of those products should be confirmed through the relevant vendor’s security advisories. We can assist with enquiries and provide vendors responses via our support team.
We take the security of Cytrack software and the protection of our customers’ data seriously. We continually monitor for threats and vulnerabilities as part of our security practices.
If we identify a vulnerability affecting Cytrack-developed software, our policy is to notify affected customers promptly and take appropriate action to patch or mitigate the issue.
For questions about this statement or Cytrack-developed software, please contact our support team.
Executive Summary
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