Your AI, Your Rules: Cytrack and Microsoft MXC

October 20, 2026

Cytrack in Microsoft Copilot, with the safeguards built in.

AI assistants are becoming part of everyday work. They can look things up, pull together information and help your team get answers faster.

But many organisations worry about where AI can go and what it can see.

Meet Microsoft Execution Containers (MXC)

Think of MXC as a set of house rules for AI.

Your organisation decides what AI can see and where it can go, and MXC enforces those rules. The AI can’t change the rules or give itself extra access. You keep the boundaries firmly in your hands.

Protection baked in for Cytrack customers

Cytrack already connects to Microsoft Copilot. Your team can ask about customer cases, contact history and CyReport results in plain language, right inside Copilot and Microsoft Teams.

Microsoft Copilot works within MXC, so your Cytrack information accessed through Copilot is covered by the same protections.

You get the speed and convenience of AI, with the reassurance that it’s working within limits you control.

Talk to our team about bringing Cytrack into Copilot.