Three Decades of Connection: Cytrack Turns 30! 🎉

August 4, 2025

From a small Gold Coast office to powering customer conversations worldwide

Thirty years ago, in 1995, Cytrack began with a simple belief: technology should enhance human connections, not replace them. What started as a tech startup in a small Gold Coast office has evolved into something we’re incredibly proud of—a global platform that enables businesses to have meaningful conversations with their customers every single day.

The Numbers Tell Our Story

30 years of solving real communication challenges
20+ countries trust Cytrack to power their customer interactions
Thousands of businesses rely on our platform daily
Microsoft Partner Award winner for Platform Innovation & Excellence

But behind every number is a story—late nights perfecting features, breakthrough moments when everything clicked, and countless conversations with customers who helped us understand what really matters.

What Drives Us Forward

While we’ve grown from that small Gold Coast office, our core mission hasn’t changed: we’re here to make customer communication simpler, smarter, and more human. Today’s AI-driven features aren’t about replacing the personal touch—they’re about amplifying it, giving your team the insights and tools to connect more meaningfully with every customer.

A Heartfelt Thank You

To our customers who trusted us when we were just getting started, and those who’ve joined us recently—you’ve shaped everything we’ve built. To our partners who’ve opened doors and shared the journey—you’ve made our reach global. To our team, past and present—your passion and expertise are the heart of everything Cytrack achieves.

What’s Next?

Thirty years in, we’re just hitting our stride. We’re working on innovations that will make your customer interactions even richer, expanding into new markets, and staying true to what got us here—listening, learning, and building technology that serves real people solving real problems.

The best part? We’re still that same team that loves what we do. We’re still driven by the thrill of helping businesses connect better with their customers. And we’re more excited than ever about what we’ll build together next.

Here’s to the next chapter—thank you for being part of the Cytrack story. 🚀

See what three decades of innovation can do for your customer experience — get in touch with our team to explore what’s possible.