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Cisco Flow Down Terms


These flow down terms (including any schedules, external links and annexures) constitute an agreement between Cytrack and the Customer in relation to supply of Cisco products and services.

This Agreement is intended to be legally binding and the parties agree to give effect to the arrangements contemplated by it.

Agreed Terms

Cytrack agrees to provide, and the Customer agrees to receive, the Services under the Terms and Conditions of the Agreement.

The Customer acknowledges that it has read and understood the Terms & Conditions.

This Agreement supersedes all prior agreements and understandings (whether written or oral) between the Customer and Cytrack in relation to the subject matter of this Agreement.

This Agreement may be executed in any number of counterparts. All counterparts, taken together, constitute one instrument.

Cisco End User Agreements

The Customer acknowledges they have accessed and read the Cisco End User License Agreement (“EULA”) located at and the related Offer Descriptions as below.

Cisco Offer Descriptions

“Offer Descriptions” means the terms and conditions for the applicable Cloud Services, Products & Services located at


The Cloud Services renew automatically for the period selected in the Order, unless Customer elects the option not to renew at the time of Order submission. If Customer fails to elect the option not to auto-renew at the time of Order submission, Customer is responsible for payment of the renewal subscription fees, regardless of whether Customer uses the Cloud Service. If Customer does not turn off auto-renew at the time of Order, but subsequently decides not to renew, Customer must provide notice of non-renewal 30 days prior to the end of the then current subscription term of the Cloud Service. If the price for a Cloud Service changes prior to renewal, Cisco will notify Customer or via Cytrack who in turn will notify Customer of such price change reasonably in advance of such renewal.

Metered Use.

Where a Cloud Service is subject to metered billing, Cisco will meter Customers use of the Cloud Service and aggregate all such activity for each billing cycle. Cisco will issue a separate invoice (or via Cytrack) for each Customers use of the Cloud Service.