Support Options
Online Help
Our new online documentation and manuals site is now available from this link:-
Cytrack Online Help & Support Page
Outage Updates
Our known outages with updates are available at this link:-
Raise/Check A Support Ticket
Our new online ticket support portal is available at this link:-
Telephone
Please call 1300 294357
All calls are answered by Sam, our virtual AI assistant, who will direct your call to the most appropriate team member based on your enquiry.
Web Chat
You can use the AI-powered chat at the bottom right of this window and either self-serve or request live support when available.