{"id":8086,"date":"2025-03-04T07:53:24","date_gmt":"2025-03-03T21:53:24","guid":{"rendered":"https:\/\/www.cytrack.io\/wpv6\/?p=8086"},"modified":"2025-03-04T08:00:48","modified_gmt":"2025-03-03T22:00:48","slug":"ipecs-global-partner-conference-2025-phnom-penh-cambodia","status":"publish","type":"post","link":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/","title":{"rendered":"iPECS Global Partner Conference 2025 &#8211; Phnom Penh Cambodia"},"content":{"rendered":"<p>Last week, Cytrack had the privilege of attending the <strong>iPECS Global Partner Conference 2025<\/strong> in Phnom Penh, Cambodia. This annual event brings together <strong>Ericsson-LG\u2019s global distributor community<\/strong>, along with the <strong>top-performing resellers of the year<\/strong>, under this year\u2019s theme: <strong>\u201cPowerful Partnerships Together.\u201d<\/strong><\/p>\n<p>The conference concluded with a spectacular <strong>Gala Dinner &amp; Awards Ceremony<\/strong>, celebrating the outstanding achievements of iPECS partners. It was an evening of recognition, connection, and celebration\u2014honouring excellence and strengthening the partnerships that drive success. We were especially delighted to see so many of our valued partners recognised with prestigious awards.<\/p>\n<p>Cytrack has proudly partnered with <strong>Ericsson-LG for over 15 years<\/strong>, with our solutions distributed and branded under the <strong>iPECS logo as CCX in over 20 countries<\/strong>. Now, we\u2019re expanding this collaboration by bringing our <strong>cloud and SaaS solutions\u2014including CCaaS, reporting, and voice recording\u2014directly to the ELG distributor community.<\/strong><\/p>\n<p>At the event we were thrilled to formally announce the launch of our latest AI-powered Omni-Channel Contact Centre solution natively integrated with iPECS Cloud. Initially launched in Australia, this cutting-edge solution is now rolling out to new markets globally, starting with Singapore, Indonesia, Malaysia, Thailand, and South Africa in the coming months.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-8096\" src=\"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/nick-presenting.jpg\" alt=\"\" width=\"1134\" height=\"562\" srcset=\"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/nick-presenting.jpg 1134w, https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/nick-presenting-600x297.jpg 600w, https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/nick-presenting-768x381.jpg 768w, https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/nick-presenting-400x198.jpg 400w, https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/nick-presenting-800x396.jpg 800w\" sizes=\"(max-width: 1134px) 100vw, 1134px\" \/><\/p>\n<p>The event was an incredible opportunity for <strong>insightful discussions, visionary ideas, and meaningful collaborations<\/strong>, paving the way for exciting innovations in customer experience. Our <strong>Managing Director, Nick<\/strong>, was honoured to participate in a panel discussion on <strong>how AI and technology are transforming customer interactions\u2014enhancing efficiency, engagement, and business outcomes.<\/strong><\/p>\n<p>A huge thank you to the <strong>iPECS team<\/strong> for organising such an impactful and inspiring event!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last week, Cytrack had the privilege of attending the iPECS Global Partner Conference 2025 in Phnom Penh, Cambodia. This annual [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8094,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8086","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>iPECS Global Partner Conference 2025 - Phnom Penh Cambodia - Cytrack Customer Experience Technology<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"iPECS Global Partner Conference 2025 - Phnom Penh Cambodia - Cytrack Customer Experience Technology\" \/>\n<meta property=\"og:description\" content=\"Last week, Cytrack had the privilege of attending the iPECS Global Partner Conference 2025 in Phnom Penh, Cambodia. This annual [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/\" \/>\n<meta property=\"og:site_name\" content=\"Cytrack Customer Experience Technology\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-03T21:53:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-03T22:00:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/panel-discussion.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"R Lawson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"R Lawson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\\\/\"},\"author\":{\"name\":\"R Lawson\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#\\\/schema\\\/person\\\/b55dab0f156b74393813f0a6d08d206f\"},\"headline\":\"iPECS Global Partner Conference 2025 &#8211; Phnom Penh Cambodia\",\"datePublished\":\"2025-03-03T21:53:24+00:00\",\"dateModified\":\"2025-03-03T22:00:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\\\/\"},\"wordCount\":270,\"publisher\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/wp-content\\\/uploads\\\/panel-discussion.png\",\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\\\/\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\\\/\",\"name\":\"iPECS Global Partner Conference 2025 - Phnom Penh Cambodia - Cytrack Customer Experience Technology\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/wp-content\\\/uploads\\\/panel-discussion.png\",\"datePublished\":\"2025-03-03T21:53:24+00:00\",\"dateModified\":\"2025-03-03T22:00:48+00:00\",\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/wp-content\\\/uploads\\\/panel-discussion.png\",\"contentUrl\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/wp-content\\\/uploads\\\/panel-discussion.png\",\"width\":1200,\"height\":600},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#website\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/\",\"name\":\"Cytrack Customer Experience Technology\",\"description\":\"Cloud Contact Centre &amp; Telephony Solutions\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#organization\",\"name\":\"Cytrack Customer Experience Technology\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/wp-content\\\/uploads\\\/favicon.png\",\"contentUrl\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/wp-content\\\/uploads\\\/favicon.png\",\"width\":600,\"height\":600,\"caption\":\"Cytrack Customer Experience Technology\"},\"image\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#\\\/schema\\\/person\\\/b55dab0f156b74393813f0a6d08d206f\",\"name\":\"R Lawson\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/author\\\/riad135\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"iPECS Global Partner Conference 2025 - Phnom Penh Cambodia - Cytrack Customer Experience Technology","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"iPECS Global Partner Conference 2025 - Phnom Penh Cambodia - Cytrack Customer Experience Technology","og_description":"Last week, Cytrack had the privilege of attending the iPECS Global Partner Conference 2025 in Phnom Penh, Cambodia. This annual [&hellip;]","og_url":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/","og_site_name":"Cytrack Customer Experience Technology","article_published_time":"2025-03-03T21:53:24+00:00","article_modified_time":"2025-03-03T22:00:48+00:00","og_image":[{"width":1200,"height":600,"url":"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/panel-discussion.png","type":"image\/png"}],"author":"R Lawson","twitter_card":"summary_large_image","twitter_misc":{"Written by":"R Lawson","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/#article","isPartOf":{"@id":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/"},"author":{"name":"R Lawson","@id":"https:\/\/www.cytrack.io\/wpv6\/#\/schema\/person\/b55dab0f156b74393813f0a6d08d206f"},"headline":"iPECS Global Partner Conference 2025 &#8211; Phnom Penh Cambodia","datePublished":"2025-03-03T21:53:24+00:00","dateModified":"2025-03-03T22:00:48+00:00","mainEntityOfPage":{"@id":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/"},"wordCount":270,"publisher":{"@id":"https:\/\/www.cytrack.io\/wpv6\/#organization"},"image":{"@id":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/panel-discussion.png","articleSection":["Uncategorized"],"inLanguage":"en-AU"},{"@type":"WebPage","@id":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/","url":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/","name":"iPECS Global Partner Conference 2025 - Phnom Penh Cambodia - Cytrack Customer Experience Technology","isPartOf":{"@id":"https:\/\/www.cytrack.io\/wpv6\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/#primaryimage"},"image":{"@id":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/panel-discussion.png","datePublished":"2025-03-03T21:53:24+00:00","dateModified":"2025-03-03T22:00:48+00:00","inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/"]}]},{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.cytrack.io\/wpv6\/ipecs-global-partner-conference-2025-phnom-penh-cambodia\/#primaryimage","url":"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/panel-discussion.png","contentUrl":"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/panel-discussion.png","width":1200,"height":600},{"@type":"WebSite","@id":"https:\/\/www.cytrack.io\/wpv6\/#website","url":"https:\/\/www.cytrack.io\/wpv6\/","name":"Cytrack Customer Experience Technology","description":"Cloud Contact Centre &amp; Telephony Solutions","publisher":{"@id":"https:\/\/www.cytrack.io\/wpv6\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cytrack.io\/wpv6\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.cytrack.io\/wpv6\/#organization","name":"Cytrack Customer Experience Technology","url":"https:\/\/www.cytrack.io\/wpv6\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.cytrack.io\/wpv6\/#\/schema\/logo\/image\/","url":"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/favicon.png","contentUrl":"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/favicon.png","width":600,"height":600,"caption":"Cytrack Customer Experience Technology"},"image":{"@id":"https:\/\/www.cytrack.io\/wpv6\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.cytrack.io\/wpv6\/#\/schema\/person\/b55dab0f156b74393813f0a6d08d206f","name":"R Lawson","url":"https:\/\/www.cytrack.io\/wpv6\/author\/riad135\/"}]}},"_links":{"self":[{"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/posts\/8086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/comments?post=8086"}],"version-history":[{"count":8,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/posts\/8086\/revisions"}],"predecessor-version":[{"id":8097,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/posts\/8086\/revisions\/8097"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/media\/8094"}],"wp:attachment":[{"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/media?parent=8086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/categories?post=8086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/tags?post=8086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}