{"id":6614,"date":"2022-05-16T10:01:11","date_gmt":"2022-05-16T00:01:11","guid":{"rendered":"https:\/\/www.cytrack.io\/wpv6\/?page_id=6614"},"modified":"2025-09-09T13:14:35","modified_gmt":"2025-09-09T03:14:35","slug":"it-security","status":"publish","type":"page","link":"https:\/\/www.cytrack.io\/wpv6\/it-security\/","title":{"rendered":"IT Security"},"content":{"rendered":"<div class=\"product-banner-container\">\r\n    <div class=\"product-banner-two-col healthcare-banner\">\r\n        <div class=\"product-banner-sub-col product-banner-col-1\">\r\n            <div class=\"product-banner-header-content\">\r\n                <h1>IT Security<\/h1>\r\n                <h4>\r\n                    Secure - Private - Reliable. We protect your contact centre services and data with enterprise-grade security for data at rest or in motion.\r\n                <\/h4>\r\n                <div class=\"button-container double\">\r\n                    <a class=\"button darkblue-bg\" href=\"https:\/\/www.cytrack.io\/#CTA-forms\" onclick=\"CTADemo();\">Book A Demo<\/a>\r\n                    <a class=\"button white-bg\" href=\"https:\/\/www.cytrack.io\/book-a-consultant\/\">Free Consultancy<\/a>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"product-banner-sub-col product-banner-col-2\">\r\n            <img decoding=\"async\" src=\"https:\/\/www.cytrack.io\/wpv1\/wp-content\/uploads\/IT-Security-Banner.png\" alt=\"\">\r\n            <!-- <h4 class=\"product-banner-sub-text\">Live and AI Chat<\/h4> -->\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div class=\"main-container ITSecurity productPage\" id=\"mainContainer\">\r\n\r\n<div class=\"card halfImage IMG-Left azure\">\r\n<div><\/div>\r\n<div>\r\n<h3>Microsoft Azure<\/h3>\r\n<p>Security and privacy begin with the way data is handled, stored and protected.   Cytrack cloud services are hosted in Microsoft Azure and provide the highest level of stringent specifications for securing customer data and information and ensuring customer privacy.  Reduce costs and complexity with our highly secure cloud foundation managed by Microsoft including multilayered, built-in security controls and unique threat intelligence from Azure that helps identify and protect against rapidly evolving threats, as well as continuous protection with deeper insights from Microsoft Defender for Cloud.<\/p>\r\n<p>Take advantage of multi-layered security provided by Microsoft across physical datacenters, infrastructure, and operations in Azure. Gain from the state-of-art security delivered in Azure data centers globally.   Rely on a cloud that is built with customized hardware, has security controls integrated into the hardware and firmware components, and added protections against threats such as DDoS.   Benefit from a team of more than 3,500 global cybersecurity experts that work together to help safeguard your business assets and data in Azure.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"card halfImage IMG-Right compliance\">\r\n<div><\/div>\r\n<div>\r\n<h3>Get cloud compliance with the broadest set of offerings<\/h3>\r\n<p>Take advantage of Microsoft Azure\u2019s more than 90 compliance certifications, including over 50 specific to global regions and countries, such as the US, the European Union, Germany, Japan, the United Kingdom, India, and China. And, get more than 35 compliance offerings specific to the needs of key industries, including health, government, finance, education, manufacturing, and media. Your emerging compliance needs are covered, too: Microsoft engages globally with governments, regulators, standards bodies, and non-governmental organizations.<\/p>\r\n<p><a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/compliance\/\" target=\"_blank\" rel=\"noopener\">Explore Azure compliance offerings<\/a> in the Azure Compliance Hub.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"card bar grey\">\r\n<h3>Cytrack - confidence from third-party certification<\/h3>\r\n<ul>\r\n<li>ISO 9001:2015 \u2013 Quality Management Systems - certified for Software development, consultancy, deployment, training &amp; support of applications for telecommunications &amp; contact centre solutions<\/li>\r\n<li>ISO 31000:2018 \u2013 Risk Management - compliant<\/li>\r\n<li>ISO 37301:2021 \u2013 Compliance Management \u2013 compliant with accreditation in process<\/li>\r\n<li>ISO 27001:2013 \u2013 IT Security \u2013 compliant with accreditation in process<\/li>\r\n<li>Data-in-motion encryption with Session Initiation Protocol (SIP) over Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP)<\/li>\r\n<li>One of the first cloud contact centre solutions to comply with GDPR<\/li>\r\n<li>Independently audited annually for Quality Management Systems &amp; IT Security<\/li>\r\n<\/ul>\r\n<p>The <a href=\"https:\/\/cytrack.atlassian.net\/wiki\/external\/MzgyNWJlYmZkNWU3NGIyZGFhNWI5NTU3ZTZkNDUzZjM\" target=\"_blank\">Cytrack IT Security FAQ<\/a> provides a comprehensive\r\noverview of our security framework, policies, and practices. It outlines how we\r\nmanage change, protect customer data, ensure compliance with standards such as\r\nISO 27001 and the Australian Privacy Principles, and maintain high levels of\r\nservice availability. This resource is designed to give enterprise customers\r\nclarity on our approach to risk management, data protection, system resilience,\r\nand governance, helping you assess how Cytrack aligns with your organisation's\r\nsecurity and compliance requirements<\/p>\r\n<\/div>\r\n\r\n\r\n<\/div>","protected":false},"excerpt":{"rendered":"IT Security Secure - Private - Reliable. We protect your contact centre services and data with enterprise-grade security for data [&hellip;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6614","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT Security - Cytrack Customer Experience Technology<\/title>\n<meta name=\"description\" content=\"We protect your contact centre service and data with enterprise-grade security for data at rest or in motion.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Security - Cytrack Customer Experience Technology\" \/>\n<meta property=\"og:description\" content=\"We protect your contact centre service and data with enterprise-grade security for data at rest or in motion.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cytrack.io\/wpv6\/it-security\/\" \/>\n<meta property=\"og:site_name\" content=\"Cytrack Customer Experience Technology\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-09T03:14:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cytrack.io\/wpv1\/wp-content\/uploads\/IT-Security-Banner.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/it-security\\\/\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/it-security\\\/\",\"name\":\"IT Security - Cytrack Customer Experience Technology\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/it-security\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/it-security\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.cytrack.io\\\/wpv1\\\/wp-content\\\/uploads\\\/IT-Security-Banner.png\",\"datePublished\":\"2022-05-16T00:01:11+00:00\",\"dateModified\":\"2025-09-09T03:14:35+00:00\",\"description\":\"We protect your contact centre service and data with enterprise-grade security for data at rest or in motion.\",\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/it-security\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/it-security\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv1\\\/wp-content\\\/uploads\\\/IT-Security-Banner.png\",\"contentUrl\":\"https:\\\/\\\/www.cytrack.io\\\/wpv1\\\/wp-content\\\/uploads\\\/IT-Security-Banner.png\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#website\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/\",\"name\":\"Cytrack Customer Experience Technology\",\"description\":\"Cloud Contact Centre &amp; Telephony Solutions\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#organization\",\"name\":\"Cytrack Customer Experience Technology\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/wp-content\\\/uploads\\\/favicon.png\",\"contentUrl\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/wp-content\\\/uploads\\\/favicon.png\",\"width\":600,\"height\":600,\"caption\":\"Cytrack Customer Experience Technology\"},\"image\":{\"@id\":\"https:\\\/\\\/www.cytrack.io\\\/wpv6\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"IT Security - Cytrack Customer Experience Technology","description":"We protect your contact centre service and data with enterprise-grade security for data at rest or in motion.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"IT Security - Cytrack Customer Experience Technology","og_description":"We protect your contact centre service and data with enterprise-grade security for data at rest or in motion.","og_url":"https:\/\/www.cytrack.io\/wpv6\/it-security\/","og_site_name":"Cytrack Customer Experience Technology","article_modified_time":"2025-09-09T03:14:35+00:00","og_image":[{"url":"https:\/\/www.cytrack.io\/wpv1\/wp-content\/uploads\/IT-Security-Banner.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.cytrack.io\/wpv6\/it-security\/","url":"https:\/\/www.cytrack.io\/wpv6\/it-security\/","name":"IT Security - Cytrack Customer Experience Technology","isPartOf":{"@id":"https:\/\/www.cytrack.io\/wpv6\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.cytrack.io\/wpv6\/it-security\/#primaryimage"},"image":{"@id":"https:\/\/www.cytrack.io\/wpv6\/it-security\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cytrack.io\/wpv1\/wp-content\/uploads\/IT-Security-Banner.png","datePublished":"2022-05-16T00:01:11+00:00","dateModified":"2025-09-09T03:14:35+00:00","description":"We protect your contact centre service and data with enterprise-grade security for data at rest or in motion.","inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cytrack.io\/wpv6\/it-security\/"]}]},{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.cytrack.io\/wpv6\/it-security\/#primaryimage","url":"https:\/\/www.cytrack.io\/wpv1\/wp-content\/uploads\/IT-Security-Banner.png","contentUrl":"https:\/\/www.cytrack.io\/wpv1\/wp-content\/uploads\/IT-Security-Banner.png"},{"@type":"WebSite","@id":"https:\/\/www.cytrack.io\/wpv6\/#website","url":"https:\/\/www.cytrack.io\/wpv6\/","name":"Cytrack Customer Experience Technology","description":"Cloud Contact Centre &amp; Telephony Solutions","publisher":{"@id":"https:\/\/www.cytrack.io\/wpv6\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cytrack.io\/wpv6\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.cytrack.io\/wpv6\/#organization","name":"Cytrack Customer Experience Technology","url":"https:\/\/www.cytrack.io\/wpv6\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.cytrack.io\/wpv6\/#\/schema\/logo\/image\/","url":"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/favicon.png","contentUrl":"https:\/\/www.cytrack.io\/wpv6\/wp-content\/uploads\/favicon.png","width":600,"height":600,"caption":"Cytrack Customer Experience Technology"},"image":{"@id":"https:\/\/www.cytrack.io\/wpv6\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/pages\/6614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/comments?post=6614"}],"version-history":[{"count":4,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/pages\/6614\/revisions"}],"predecessor-version":[{"id":8378,"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/pages\/6614\/revisions\/8378"}],"wp:attachment":[{"href":"https:\/\/www.cytrack.io\/wpv6\/wp-json\/wp\/v2\/media?parent=6614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}