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Transform your iPECS communications system into a customer experience Contact Centre with Cytrack

Join Andy and Taupheeq from Cytrack in this 15 min webinar and you'll discover...

  • How Cytrack's modular system works with and integrates with iPECS natively.
  • The reasons why organisations are using Cytrack solutions in combination with iPECS.

In this short presentation, we'll highlight the main features demonstrating:

  • Customer interactions across voice, chat, SMS and social media.
  • Agent interactions with CRM integration.
  • Voice recording solutions for business quality assurance and compliance.
  • Powerful, visual dashboards and business analytics reporting solutions.

After the webinar, we are providing a special offer of free consulting and/or a more detailed no obligation demonstration fitted to your unique requirements, with one of our senior consultants. This is a great opportunity to get more tailored information for your organisation.

Click Register Now for a range of times and days available - and see how we can help you drastically increase your customer experience.

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Developed for native integration to Ericsson-LG iPECS

Modular communications applications and native contact centre for iPECS by Cytrack

Cytrack is a Microsoft Gold certified application and integration partner and Microsoft Awards winner for platform innovation and excellence. Cytrack is an ISO 9001 accredited business for software design, implementation, training and support and has been developing software since 1995.

Our solutions for iPECS are all available now right from our cloud store. We are Ericsson-LG's premium contact centre partner, and our solutions are available from their partner network in over 30 countries around the world, contact us now to revolutionise your business communications.

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Powerful Solutions for iPECS Cloud

  • Call Reporting & Analysis
  • Voice & Screen Recording
  • Collaborative Omnichannel Contact Centre

Used by businesses both large and small

From well known industry names to those you don't, some of our clients are global leaders, some of our customers are successful small businesses with just 3-4 seats

Transit Link
Brisbane Broncos
MSC Cruises
All Seasons Carpet Cleaning
IPD Group
Digital Camera Warehouse
Exclusive Tyre Distributors
Travel The World

Modular, integrates and interacts — enable collaboration for your people

Huge benefits of integrating contact centre functionality - Beyond meetings, chat and collaboration, enterprises are looking for more value from this platform and exploring how to customize it to their needs. Adding in voice calling and contact centre capabilities are a natural follow-on.

The result: a single communications and collaboration platform that enables collaboration between business users and contact center agents.

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Or request a demo now

If you're convinced already and would like to skip the webinar and speak with one of our team now — please click the button below…

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Request A Demo

Get a tailored demonstration for your business — click the button below to see the demonstration options.

About us

Cytrack has been developing communications software applications since 1995. We are a Microsoft Gold certified application and integration partner, and Microsoft Awards winner for platform innovation and excellence. Cytrack is an ISO 9001 accredited business for software design, implementation, training and support. Our solutions are delivered to over 30 countries around the world by our network of international partners and support centers

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