Out of the box web & telephony omni-channel contact centre
CyCX omni-channel contact centre technology offers a world class customer experience solution, whether your clients are a team of just two or a large enterprise group; whether they are in one office, various geographical locations or utilising remote workers.
Now includes...
Call-back in queue, 3x CyChat licences and Web Call-back
CyCX enables you to offer your clients the key requirements for a successful and modern customer experience.
- Allow customers to communicate however they choose
- Professionally manage customer communication
- Ensure calls are directed to the best person for the job
- Give your customers the options they expect
- Ensure staff always have the right information
- Measure results
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